FAQ

We know our limits.  Whether it’s because it’s out of our area of expertise, or that we are legally restricted from performing in a specific area of service, at times we’ll refer you to one of our trusted partners. We have a network of top service providers to give you a wealth of experience and knowledge. 

Our prices vary depending on your needs. Most lifestyle management services are billed at an hourly rate. We offer many different plans for our services; hourly a la carte, bundled packages, or monthly membership. Call for a customized quote. Of course, our fees never include 3rd party fees (ie. groceries, gifts, merchandise, etc.)

Yes!  We carry a $1m/$2m general liability insurance policy, and are also bonded.

Our hours of operation are: Monday through Friday 8AM to 5PM. After hours and weekend services are available upon request for an additional charge. We request a 24 hour notice on all services. We do, however, realize emergencies happen and we will do everything possible to accommodate an urgent request.

Yes. What a great way to say “Thank You” by giving the gift of time! Customized gift certificates can be created for any occasion.  

Personal Concierge Services

Think along the lines of a Personal Assistant.  We assist our clients with the things they don’t have time to do, are unable to do, don’t know how to do, or maybe just don’t want to do.  We are Personal Assistants, Personal Shoppers, Errand Runners, Event Planners, and more!  Some of the popular services are errands & shopping, wait service, gift wrapping, companion services, and appointment setting.

We are not a transportation company, although many of our routine requests involve accompanying our clients on shopping trips, doctor appointments, lunch, or hair/nail salon appointments.

Yes!  In fact, our Concierge Memberships are popular because they are all-inclusive (organizing services are included) and offer additional benefits such as a dedicated Concierge, priority scheduling, Membership Club shopping (Sam’s & Costco),  and streamlined billing.  

We cover the Hampton Roads, Virginia area, which includes Chesapeake, Norfolk, and Virginia Beach.  

Decluttering, Organizing & Move Management

How much we assist is up to you, your level of involvement, and your budget.  We are happy to act as your Organizing Coach and Consultant, working a couple of sessions together with you to get you started, and then let you and your support system keep going, with periodic check-ins from our team.  Or if you prefer for us to do it all, we’ll take the ball and run with it!

It is very common to feel overwhelmed and that is the most common reason our clients hire us.  It especially tough to do it alone.  We’ll help you identify a starting point, and provide coaching and support, to get you going on your decluttering journey.   

Please don’t be embarrassed.  This is a no-judgement zone, and we take great pride in providing services with compassion and understanding.  And trust us…it’s probably not as bad as you think.

It’s very hard to say without knowing the scope of the work, how we will be working together, and the timeline of the project.  We work by the hour, and our hourly rate is $75/hour for Organizing & Move Management services, with a three-hour minimum on-site.   We also offer packages starting at just $450. offer packages starting at $450.

We do not directly provide Estate Sale Services; however, we will assist with locating a company to provide the services, and we will negotiate on your behalf (with your approval) and manage the entire process. You will sign the contract which will include their commission or fees.  

Yes, we offer a free 15-minute discovery call to discuss your project and assess your needs. For a more detailed consultation, our virtual or on-site planning session is $150 for 1 to 1.5 hours. During this session, we will review your project, provide tailored advice, and suggest a comprehensive plan of action. You’ll receive valuable information whether or not you decide to proceed with our services.

No problem!  We have a 3-hour minimum for on-site jobs, and we encourage our clients to start with a session or two to see how it all works.

Yes, we have received formal training from leading organizations in the industry.  We are members of the National Association of Specialty & Senior Move Managers, and the Institute for Challenging Disorganization. Julie Ulrich is a Certified Relocation & Transition Specialist, and a Paper Solution® Certified Organizer.

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